GDPR Compliance

Our Commitment to Data Protection

indigo-glen is committed to protecting personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we comply with these regulations and outlines your rights as a data subject.

Data Controller Information

indigo-glen acts as the data controller for personal information collected through this website and our service enquiry processes. As a data controller, we determine the purposes and means of processing personal data.

Contact details:

indigo-glen
47 Victoria Street
Birmingham
B1 3PE
United Kingdom

Email: [email protected]

Principles of Data Processing

We process personal data in accordance with the following principles:

• Lawfulness, fairness, and transparency: We process data lawfully, fairly, and in a transparent manner
• Purpose limitation: We collect data for specified, explicit, and legitimate purposes
• Data minimisation: We collect only data that is adequate, relevant, and limited to what is necessary
• Accuracy: We take reasonable steps to ensure personal data is accurate and kept up to date
• Storage limitation: We retain data only for as long as necessary for the purposes for which it was collected
• Integrity and confidentiality: We implement appropriate security measures to protect personal data

Your Rights Under UK GDPR

Under the UK GDPR, you have the following rights regarding your personal data:

Right to Be Informed

You have the right to be informed about how we collect and use your personal data. This information is provided in our Privacy Policy and this GDPR compliance page.

Right of Access

You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to such requests within one month.

Right to Rectification

If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including:

• When the data is no longer necessary for the purpose for which it was collected
• When you withdraw consent (where consent was the legal basis for processing)
• When you object to processing and there are no overriding legitimate grounds
• When the data has been unlawfully processed

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

Where processing is based on consent or contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or similarly significantly affect you.

Exercising Your Rights

To exercise any of your rights under the UK GDPR, please contact us using the details provided above. We may need to verify your identity before processing your request. We aim to respond to all legitimate requests within one month.

Making a Complaint

If you are unhappy with how we have handled your personal data or believe we have not complied with data protection laws, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Website: ico.org.uk

Updates to This Information

We may update this GDPR compliance information from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page periodically.